Contact Us

Office Hours

Monday – Friday

    08:00 – 17:00

Saturday

    08:30 – 13:30

Address

Meersig Building,

269 West Avenue,

Centurion,

0157

Call Centre: callcentre@thebemed.co.za

0861 THEBEMED /0861 84 32 36

Switchboard: 011 544 8000

 

Use Whatsapp:

Add ThebeMed 0861 84 32 36 as a Contact on your device
Open WhatsApp and find new Contact
Simply say ” Hi ” to your ThebeMed Contact

 

Fraud Hotline: thebemed@tip-offs.com

0800 00 04 36

Switchboard: 011 544 8000

 

Complaints: complaints@thebemed.co.za

In the spirit of promoting the highest level of professional and ethical conduct, Thebemed scheme is committed to a complaint management approach that treats our clients fairly and effectively. To lodge a complaint please use the email a ddress below.

The complaint will be dealt with in line with the complaints escalation procedure in order to ensure fair and timeous resolution.
Call Centre
callcentre@thebemed.co.za
086 184 3236
Call Centre WhatsApp
086 184 3236
Hospital & Specialised Radiology Pre-Authorisation
hospauth@thebemed.co.za
specauth@thebemed.co.za
Chronic Medication
chronic@thebemed.co.za
Wellbeing
wellbeing@thebemed.co.za
Complaints
complaints@thebemed.co.za
Membership
membership@thebemed.co.za
Claims
claims@thebemed.co.za
Emergency Service for Netcare 911
086 063 8227
Optical authorisation for PPN
086 110 3529
Dental authorisation for DENIS
086 010 4933
Thebemed Fraud Hotline
thebemed@tip-offs.com
080 000 0436

Thebemed is live on WhatsApp.

Chat to us on 0861 84 32 36

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Send a claim
Claims
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Thebemed Medical Aid Scheme | Meersig Building, 269 West Ave, Centurion 0163 | 7 Lutman Street, Richmond Hill, Gqeberha, 6001
Website: www.thebemed.co.za Call Centre: 086 184 32 36
Momentum Health | Meersig Building, 269 West Ave, Centurion 0163