Office Hours

Monday – Friday

08:00 – 17:00

Saturday

08:30 – 13:30

Call Centre & WhatsApp

0861 THEBEMED / 0861 84 32 36

Switchboard: 011 544 8000

Call Us

Message Us on WhatsApp

Use Whatsapp

Add ThebeMed 0861 84 32 36 as a Contact on your device
Open WhatsApp and find new Contact
Simply say ” Hi ” to your ThebeMed Contact

Fraud Hotline

0800 00 04 36

Switchboard: 011 544 8000

Complaints

In the spirit of promoting the highest level of professional and ethical conduct, Thebemed scheme is committed to a complaint management approach that treats our clients fairly and effectively. To lodge a complaint please use the email in the contact directory.

The complaint will be dealt with in line with the complaints escalation procedure in order to ensure fair and timeous resolution.

Address

Meersig Building,
269 West Avenue,
Centurion,
0157

Email Contacts

callcentre@thebemed.co.za

thebemed@tip-offs.com

complaints@thebemed.co.za

Contact Directory

Call Centre	callcentre@thebemed.co.za 086 184 3236	Call Centre WhatsApp	086 184 3236
Hospital & Specialised Radiology Pre-Authorisation	hospauth@thebemed.co.za specauth@thebemed.co.za	Chronic Medication	chronic@thebemed.co.za
Wellbeing	wellbeing@thebemed.co.za	Complaints	complaints@thebemed.co.za
Membership	membership@thebemed.co.za	Claims	claims@thebemed.co.za
Emergency Service for Netcare 911	086 063 8227	Optical authorisation for PPN	086 110 3529
Dental authorisation for DENIS	086 010 4933	Thebemed Fraud Hotline	thebemed@tip-offs.com 080 000 0436

Thebemed is live on WhatsApp.

Chat to us on 0861 84 32 36

Confirm benefits

Send claim

Claims

Get a document

Get pre-authorisation

Thebemed Medical Aid Scheme | Meersig Building, 269 West Ave, Centurion 0163 | 7 Lutman Street, Richmond Hill, Gqeberha, 6001
Website: www.thebemed.co.za Call Centre: 086 184 32 36
Momentum Health | Meersig Building, 269 West Ave, Centurion 0163

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