Contact Us

Office Hours

Monday – Friday

08:00 – 17:00

Saturday

08:30 – 13:30

Call Centre & WhatsApp

0861 THEBEMED / 0861 84 32 36

Switchboard: 011 544 8000

Call Us Message Us on WhatsApp

Use Whatsapp

Add ThebeMed 0861 84 32 36 as a Contact on your device
Open WhatsApp and find new Contact
Simply say ” Hi ” to your ThebeMed Contact

Fraud Hotline

0800 00 04 36

Switchboard: 011 544 8000

Complaints

In the spirit of promoting the highest level of professional and ethical conduct, Thebemed scheme is committed to a complaint management approach that treats our clients fairly and effectively. To lodge a complaint please use the email in the contact directory.

The complaint will be dealt with in line with the complaints escalation procedure in order to ensure fair and timeous resolution.

Address

Meersig Building,
269 West Avenue,
Centurion,
0157

Email Contacts

Thebemed emails callcentre@thebemed.co.za Thebemed emails thebemed@tip-offs.com Thebemed emails complaints@thebemed.co.za

Contact Directory

Call Centre

callcentre@thebemed.co.za
086 184 3236

 Call Centre WhatsApp

086 184 3236
Hospital & Specialised Radiology Pre-Authorisation

hospauth@thebemed.co.za
specauth@thebemed.co.za

 Chronic Medication

chronic@thebemed.co.za
Wellbeing

wellbeing@thebemed.co.za

 Complaints

complaints@thebemed.co.za
Membership

membership@thebemed.co.za

 Claims

claims@thebemed.co.za
Emergency Service for Netcare 911

086 063 8227

 Optical authorisation for PPN

086 110 3529
Dental authorisation for DENIS

086 010 4933

 Thebemed Fraud Hotline

thebemed@tip-offs.com
080 000 0436

Thebemed is live on WhatsApp.

Chat to us on 0861 84 32 36

Confirm benefits
Send claim
Claims
Get a document
Get pre-authorisation

Thebemed Medical Aid Scheme | Meersig Building, 269 West Ave, Centurion 0163 | 7 Lutman Street, Richmond Hill, Gqeberha, 6001
Website: www.thebemed.co.za Call Centre: 086 184 32 36
Momentum Health | Meersig Building, 269 West Ave, Centurion 0163

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LeofonteinThabiso Mokoena0760188208
MIDDELBURGThabiso Mokoena0760188208
TownlandsThabiso Mokoena0760188208
WONDERFONTEINThabiso Mokoena0760188208
MBUYELO MINING CONTRACTORS PtyThabiso Mokoena0760188208
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Petra Diamonds Head OfficeVincent Tshabalala0838541870
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PETRA-FINCH MINE (LIME ACRES)-KIMBERLYVincent Tshabalala0838541870
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Brandspruit-Sec-Nr 2 ShaftThabiso Mokoena0760167320
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Middelbult-Sec Main ShaftThabiso Mokoena0760167320
Middelbult-Sec SimunyeThabiso Mokoena0760167320
Sec-Sasol Coal SupplyThabiso Mokoena0760167320
Sec-Surface ServicesThabiso Mokoena0760167320
SHARED SERVICESThabiso Mokoena0760167320
Syferfontein-Sec-UndergThabiso Mokoena0760167320
Twistdraai-Sec-CentralThabiso Mokoena0760167320
Twistdraai-Sec-EastThabiso Mokoena0760167320
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MRS3 Central Log & Eng MDPJackson Makhubela0832669333
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RPM Manual distributionJackson Makhubela0832669333
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